Do You Celebrate Success? Over the past couple of years or so, it’s been hard to find the silver lining. The news is depressing. Your business is more challenging. Life is harder than it was before. The sense of helplessness and hopelessness can be overwhelming.…
Are you getting through to your team? If you are sitting shaking your head and you feel like you don’t get back what you put in, then perhaps it’s time to take a closer look at the ways you can improve the connection you have…
Just like you’d go to the gym on a regular basis to see results, you need to meet with your direct-reports frequently. Studies show that one-to-one conversations maintain work momentum and strengthen the relationships with your team. According to a Gallup report, employees who have…
Every person in every business performs a mixture of tasks; Some tasks are low-value, while others are high-value. I often ask a business owner “How much is an hour of your time worth to the company when you are doing the most valuable work?”. As…
Are you getting the most from every sale that you make? Focusing on your average pound sale may be the key to giving your business a boost. You walk a fine line when trying to maximise the amount of revenue you generate from each client. On…
Whether it’s converting a “potential” customer into a “buying” customer or a partner into a wife or husband-conversion rate is very important and, in business, this rate percentage is often overestimated. The definition of conversion rate is the percentage of people who did buy divided…
The “why” behind the marketing for business growth is simple: you want to ensure more people are aware of and interested in your solutions. You want to engage your target audience. You want to expand your reach, strengthen revenue, and, of course, make those sales. …
No matter what type of business you own, one of the most important skills you must master to be successful is the skill of relationship building. Three key ways to improve relationships with your customers are visibility, sharing knowledge, and regular communication. Visibility is letting…
A message to all business owners….Do you want to know the 2 hidden rules for good communication? As owners and leaders it’s critical that we make sure we are constantly communicating with the most important people we have – our team! And let’s not just…
What is the difference between short-term clients and clients for life? What is the key to building retention? Why is building relationships so imperative in today’s business environments? In today’s fast changing world, clients have so many options it is even more important to…
